WhatsApp Communication Opt-Out Policy
Rosero Elena (A Project by M/s Rosero Infra LLP)
At Rosero Elena, we respect your privacy and your right to choose how you receive communications from us. This Opt-Out Policy explains how you can stop receiving WhatsApp messages from our business and what happens once you make such a request.
1. Purpose of Opt-Out
While WhatsApp is a convenient way for us to share updates—including project launches, booking confirmations, appointment reminders, and exclusive offers—we understand that you may no longer wish to receive these messages. This policy ensures a simple and transparent opt-out process.
2. How to Opt-Out
You can withdraw your consent to receive WhatsApp messages from Rosero Infra LLP at any time by:
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Replying on WhatsApp: Send “STOP”, “UNSUBSCRIBE”, or “STOP UPDATES”
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Contacting Customer Support: Email or call our support team
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Request at Events/Offices: Inform our sales representative during site visits, exhibitions, or office interactions
3. Processing of Opt-Out Requests
Once an opt-out request is received, we will remove your number from our WhatsApp communication list within 24 hours.
You will receive a confirmation message:
“You have successfully unsubscribed from Rosero Elena WhatsApp updates. No further messages will be sent unless you opt in again.”
4. Re-Subscription (Opt-In Again)
If you later wish to receive WhatsApp updates, you can opt in again through any approved method such as website forms, SMS/email invitations, or at our sales office.
5. Data Privacy & Security
Rosero Infra LLP ensures your personal data is handled responsibly:
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Your opt-out request is logged securely for compliance
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Your data is not misused, sold, or shared with third parties
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We adhere to applicable data protection laws and WhatsApp’s Business Policy
6. Contact Us
For assistance with opt-out requests or further questions, please contact:
Rosero Elena (A Project by M/s Rosero Infra LLP)
Zirakpur, Punjab
📞 Phone: +91 9505471000
📧 Email: inforoseroelena@gmail.com
🌐 Website: roseroelena.com
Effective Date: 24.12.2024
Last Updated: 30.11.2025
